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ERIC Number: EJ850439
Record Type: Journal
Publication Date: 2009
Pages: 15
Abstractor: As Provided
Reference Count: 56
ISSN: ISSN-0968-4883
E-Learning Quality Assurance: A Process-Oriented Lifecycle Model
Abdous, M'hammed
Quality Assurance in Education: An International Perspective, v17 n3 p281-295 2009
Purpose: The purpose of this paper is to propose a process-oriented lifecycle model for ensuring quality in e-learning development and delivery. As a dynamic and iterative process, quality assurance (QA) is intertwined with the e-learning development process. Design/methodology/approach: After reviewing the existing literature, particularly focusing on QA frameworks, procedures, and methodology, a process-oriented model structured around three sequential non-linear phases is presented: before: planning and analysis; during: design, prototype and production; and after: post-production and delivery. This model is supported by an advanced information system used to organize, track, collect, and generate reports regarding QA changes and needed updates. Findings: Following a process-oriented lifecycle approach, the paper emphasises that QA requires a supportive environment that explicitly recognizes quality as a work value and as an enabler for reaching organizational goals. Practical implications: The paper proposes a practical QA model which follows e-learning development phases. For each development phase, practical steps, including sample checklists, are recommended. Originality/value: The proposed model has the potential to transform QA from a static, after-the-fact state to a more iterative and dynamic state, thus promoting a culture of ongoing self-improvement, rather than of circumstantial compliance, within the e-learning community. (Contains 4 figures and 2 notes.)
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A