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ERIC Number: EJ848245
Record Type: Journal
Publication Date: 2009
Pages: 15
Abstractor: As Provided
Reference Count: 32
ISSN: ISSN-1366-5626
Asynchronous Learning Sources in a High-Tech Organization
Bouhnik, Dan; Giat, Yahel; Sanderovitch, Yafit
Journal of Workplace Learning, v21 n5 p416-430 2009
Purpose: The purpose of this study is to characterize learning from asynchronous sources among research and development (R&D) personnel. It aims to examine four aspects of asynchronous source learning: employee preferences regarding self-learning; extent of source usage; employee satisfaction with these sources and the effect of the sources on the workplace. Design/methodology/approach: A total of 120 R&D employees of a high-tech firm were administered questionnaires consisting of open-ended and close-ended questions regarding different features of asynchronous learning. Findings: The study finds that asynchronous sources are highly utilized by employees and are used both for general-purpose learning and solving specific problems. Despite the high usage and satisfaction from these sources, we do not find evidence to support the creation of an expert community of practice. Research limitations/implications: The research is limited to a single, albeit large, firm. Possibly, in different organizational, cultural or geographical settings, expert communities of knowledge may be created in a more pronounced manner. Practical implications: Managers should: consult with employees as to what they need most to complement the asynchronous sources; put more emphasize on measuring satisfaction from asynchronous sources to predict the value of these sources to the organization; and encourage and ensure the creation of an expert community of practice and support and maintain it thereafter. Originality/value: Empirical research about the implications of asynchronous sources on the workplace is scarce. This paper complements previous research and provides new insight into understanding these effects. (Contains 5 tables.)
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A