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ERIC Number: EJ846616
Record Type: Journal
Publication Date: 2005-Mar
Pages: 13
Abstractor: As Provided
Reference Count: 10
ISSN: ISSN-1492-3831
Using Integrated Enterprise Systems to Achieve Strategic Goals: A Case Study of a Dual Mode University
Smith, Alan
International Review of Research in Open and Distance Learning, v6 n1 Mar 2005
Since 1999, the University of Southern Queensland has embarked on a range of initiatives designed to improve the infrastructure and systems used to support its widely ranging activities in teaching and learning and research and its expansion into new international markets. This has involved the careful selection and implementation of various enterprise systems, together with the use of horizontal process teams. The results of this approach are now being realized, with demonstrable improvements to many university services, together with significant cost efficiencies. This paper discusses the reasons for the changes, the processes used to drive the changes through the various university committee structures, and the outcomes of the implementation of the enterprise systems. (Contains 10 figures.)
Athabasca University. 1200, 10011 - 109 Street, Edmonton, AB T5J 3S8, Canada. Tel: 780-421-2536; Fax: 780-497-3416; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Australia