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ERIC Number: EJ846554
Record Type: Journal
Publication Date: 2005
Pages: 8
Abstractor: ERIC
Reference Count: N/A
ISSN: ISSN-1528-5324
Supporting Online Students with Personal Interaction
Thomas, Ronald C., Jr.
EDUCAUSE Quarterly, v28 n1 p44-51 2005
More and more colleges and universities seek to extend their reach by offering individual courses and complete degree programs online. Planners of such initiatives will find it useful to examine the different challenges and approaches already in use on various campuses, as in the mentoring program at Florida State University (FSU). The critical issue FSU faced was scalability of its curriculum to an online constituency. The university planned to offer existing degree programs through online delivery with the expectation that demand would be high for these programs. The concern was how best to support faculty faced with students in greater numbers. At the same time, FSU needed to provide additional instructional support to the students who would not have face-to-face interaction with faculty or with other students. The importance of providing this support to students was borne out in Alley's research, which stressed the criticality of instructors and mentors to student success in the online learning environment. This paper describes the importance of interaction which is necessary for both the teacher and the student. In this article, the author provides an overview of Florida State University's online undergraduate and graduate degree programs as well as its mentor personnel management system, selection process for online mentors, and the training and evaluation of its mentors. (Contains 1 table, 1 figure and 21 endnotes.)
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Florida