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ERIC Number: EJ846207
Record Type: Journal
Publication Date: 2005-Mar
Pages: 27
Abstractor: As Provided
Reference Count: 6
ISBN: N/A
ISSN: ISSN-0898-5952
Improving Performance in a Nuclear Cardiology Department
LaFleur, Doug; Smalley, Karolyn; Austin, John
Performance Improvement Quarterly, v18 n1 p83-109 Mar 2005
Improving performance in the medical industry is an area that is ideally suited for the tools advocated by the International Society of Performance Improvement (ISPI). This paper describes an application of the tools that have been developed by Dale Brethower and Geary Rummler, two pillars of the performance improvement industry. It allows the reader to follow a step-by-step approach in a project conducted within a cardiology practice. The tools we used are grounded in behavioral systems analysis as well as in applied behavior analysis. The paper describes how these tools help improve the throughput of a department within a medical practice, while taking into account that this department is one part of the entire medical practice, as well as the local and national medical community. Each tool utilized is shown as it fits into the puzzle of solving the problem described by the client. (Contains 8 tables and 5 figures.)
John Wiley & Sons, Inc. 111 River Street, Hoboken, NJ 07030-5774. Tel: 800-825-7550; Tel: 201-748-6645; Fax: 201-748-6021; e-mail: subinfo@wiley.com; Web site: http://www3.interscience.wiley.com/journal/117865970/home
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A