ERIC Number: EJ843979
Record Type: Journal
Publication Date: 2007
Abstractor: As Provided
Reference Count: 39
Teaching the NIATx Model of Process Improvement as an Evidence-Based Process
Evans, Alyson C.; Rieckmann, Traci; Fitzgerald, Maureen M.; Gustafson, David H.
Journal of Teaching in the Addictions, v6 n2 p21-37 2007
Process Improvement (PI) is an approach for helping organizations to identify and resolve inefficient and ineffective processes through problem solving and pilot testing change. Use of PI in improving client access, retention and outcomes in addiction treatment is on the rise through the teaching of the Network for the Improvement of Addiction Treatment's (NIATx) Model for Improvement. Emphasizing five phases of change, five key principles for change, and four revolving aims, NIATx has taught hundreds of addiction treatment administrative and clinical staff to lead successful process improvement initiatives. This paper draws on experience from NIATx and offers methods and concepts to consider in the teaching of core process improvement tools and techniques.
Descriptors: Substance Abuse, Counseling, Teaching Methods, Models, Problem Solving, Outcomes of Treatment, Addictive Behavior, Health Personnel, Persistence, Improvement Programs, Health Services, Flow Charts, Change Strategies
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A