ERIC Number: EJ843800
Record Type: Journal
Publication Date: 2006
Abstractor: As Provided
Reference Count: 15
The Quality Issues at Departmental Level at a Recently Merged University
Mentz, P. J.; van der Walt, P. L.
South African Journal of Higher Education, v20 n1 p101-117 2006
Quality assurance is an important subject in modern universities. After discussing several theoretical aspects of quality and quality assurance, the authors conclude that the care taken by heads of academic departments or directors of academic schools in the process of quality assurance may be regarded as one of the key elements of ensuring good quality in an institute of higher education. In order to gain more insight into this aspect of life at an institution of higher education, an empirical survey was done among a number of heads of academic departments/directors of academic schools at a university that was recently formed as a result of a merger between a historically white university and a historically black university. It was found that, because of various historical and organisational culture differences between the two campuses of the new university, there were several differences in managers' approaches to quality and quality assurance, and that it will probably take a considerable time for quality assurance processes to take final shape at the new university.
Descriptors: Higher Education, Quality Control, Cultural Differences, Departments, Universities, Foreign Countries, Educational Administration, Surveys, Administrator Attitudes, Whites, Black Colleges, Educational History, Social Change, Organizational Culture, Racial Segregation
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Publication Type: Journal Articles; Reports - Evaluative
Education Level: Higher Education
Authoring Institution: N/A
Identifiers - Location: South Africa