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ERIC Number: EJ842364
Record Type: Journal
Publication Date: 2009-Jul
Pages: 17
Abstractor: As Provided
Reference Count: 16
ISSN: ISSN-1537-2456
Relationships between Emotional States and Emoticons in Mobile Phone Email Communication in Japan
Kato, Shogo; Kato, Yuuki; Scott, Douglass
International Journal on E-Learning, v8 n3 p385-401 Jul 2009
Three related studies conducted on the role of emotional transfer in email messages were studied in order to better understand Japanese college students' online communications and their broader participation in online communications. The first study investigated users' initiatives in preventing emotional misunderstandings when sending email. Results showed message writers used emoticons as "flame deterrent" devices intended to prevent their partner's emotional aggravation. The second study examined the relationships between four emotional states--anger, joy, sadness, and guilt--and four different emoticons corresponding to these emotional states. The results suggest that the selection and use of emoticons in cell phone email communication are positively related to the emotional states experienced at the time the message is composed. However, it seems that as the emotional strength increases, the use of emoticons decreases. The third study examined the relationships between the degrees of anger and guilt and the use of emoticons and found that when there are strong negative emotions (e.g., anger and guilt), there is a tendency to decrease the use of emoticons in the outgoing messages. It is hoped that such findings with informal, mobile communications can be applied to more formal academic online communications. (Contains 8 figures and 6 tables.)
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Japan