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ERIC Number: EJ837066
Record Type: Journal
Publication Date: 2009-Apr
Pages: 15
Abstractor: As Provided
Reference Count: 16
ISSN: ISSN-0950-4222
Employing Knowledge Transfer to Support IS Implementation in SMEs
Wynn, Martin; Turner, Phillip; Abas, Hanida; Shen, Rui
Industry and Higher Education, v23 n2 p111-125 Apr 2009
Information systems strategy is an increasingly important component of overall business strategy in small and medium-sized enterprises (SMEs). The need for readily available and consistent management information, drawn from integrated systems based on sound and upgradeable technologies, has led many senior company managers to review the business case for root-and-branch systems replacement. However, implementing new information systems (IS) is not easy and many projects fail or fall well short of expected outcomes. Key to successful implementation is getting the strategy right in the first place and then implementing it in a controlled manner to ensure the delivery of benefits. This article discusses three IS projects in different SMEs, where the UK's Knowledge Transfer Partnership scheme has been used to transfer relevant expertise from the university sector to help with strategy development and systems implementation. The experience has led to an outline method for IS strategy development for SMEs and guidelines for the adoption and adaptation of mainstream project management and software package evaluation tools. It is hoped that this will help other SMEs to achieve IS strategy development and implementation more effectively in terms of timescale, cost control and benefits delivery. (Contains 9 figures and 1 note.)
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: United Kingdom