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ERIC Number: EJ835077
Record Type: Journal
Publication Date: 2008-Aug
Pages: 10
Abstractor: As Provided
Reference Count: 7
ISSN: ISSN-0160-8061
The Effects of Computerized Auditory Feedback on Electronic Article Surveillance Tag Placement in an Auto-Parts Distribution Center
Goomas, David T.
Journal of Organizational Behavior Management, v28 n3 p188-197 Aug 2008
In this report from the field, computerized auditory feedback was used to inform order selectors and order selector auditors in a distribution center to add an electronic article surveillance (EAS) adhesive tag. This was done by programming handheld computers to emit a loud beep for high-priced items upon scanning the item's bar-coded Universal Product Code (UPC). Adding the auditory component to the visual component of the handheld computer significantly decreased the number of untagged EAS items leaving the facility. The role of the organizational behavior management practitioner in applied settings in designing interventions--some of which can be quite simple and inexpensive, yet add tremendous value--was examined. (Contains 1 table and 2 figures.)
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A