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ERIC Number: EJ833468
Record Type: Journal
Publication Date: 2009-Feb-1
Pages: 4
Abstractor: ERIC
Reference Count: N/A
ISSN: ISSN-1553-7544
BI Project Success
Tracey, Graham; Riha, James
Campus Technology, v22 n6 p20-23 Feb 2009
Managing business intelligence (BI) projects in higher education is a formidable responsibility that challenges even the most experienced technical project managers. Data source dependencies, uncertain data quality, changing information requirements, and urgency for actionable information are but a few examples among the multitude of challenges. What's more, the many kinds of BI projects, ranging from strategic to operational, add to the complexities. There simply is no one-size-fits-all approach to BI project management. Instead, BI project managers must learn how to choose from among the traditional waterfall models, to the more adaptive rapid prototyping methodologies, as well as other project management methodologies and tactics that fit the organizational culture, match the current skill sets of the BI staff, and are appropriate for the project size and scope. What's more, BI project managers often struggle with a variety of enterprise organizational issues that chronically inhibit success. Some of these issues are technical; many are not. Always at the core are the cultural and people challenges. Struggles with a changing way of doing business, unclear project roles and responsibilities, lack of agreement on key decisions, finger-pointing over findings--all of these challenges can lead to an unpredictable project outcome. This article discusses how Oklahoma City Community College faced many of these challenges as administrators and technologists embarked upon a journey into enterprise business intelligence. It describes how OCCC's Institutional Intelligence team members adjusted and learned to focus on outcomes and results instead of rules and hierarchical roles.
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education; Two Year Colleges
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Oklahoma