NotesFAQContact Us
Search Tips
Peer reviewed Peer reviewed
PDF on ERIC Download full text
ERIC Number: EJ830651
Record Type: Journal
Publication Date: 2008
Pages: 11
Abstractor: ERIC
Reference Count: 12
ISSN: ISSN-1195-4353
Creating the Conditions for Effective Communication and Learning in Organizations
Scott, Monica
College Quarterly, v11 n3 Sum 2008
The author believes that effective communication is an essential factor in overcoming differences and creating an environment where people can come together to learn, work, or play. Communication on the surface seems a straightforward endeavour. In practice, it is fraught with a multitude of issues that are dependent on the parties involved, who convey and receive messages. In this paper, the author explores communication and learning using the notion of mental models or mental representations as well as integrative thinking and generative listening. With this understanding of mental models, integrative thinking and generative listening, she discusses what she thinks leaders in her department can do to create the environment for improved communication with students and staff.
Seneca College of Applied Arts and Technology. 1750 Finch Avenue East, Toronto, Ontario M2J 2X5, Canada. Tel: 416-491-5050; Fax: 905-479-4561; Web site:
Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A