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ERIC Number: EJ828018
Record Type: Journal
Publication Date: 2007-Apr
Pages: 20
Abstractor: As Provided
Reference Count: 57
ISSN: ISSN-1074-9039
Knowing in a System of Fragmented Knowledge
Bruni, Attila; Gherardi, Silvia; Parolin, Laura Lucia
Mind, Culture, and Activity, v14 n1-2 p83-102 Apr 2007
Knowing is a situated activity. Adopting a practice-based approach, this article describes a workplace characterized by technologically dense practices as a setting in which human actors and technological objects work "together." The case of remote cardiological consultation is paradigmatic of how information and communication technologies (ICT) enter workplaces and reshape them as "systems of fragmented knowledge:" that is, learning settings in which people, symbols, and technologies work jointly to construct and reconstruct understanding of social and organizational action. Working at a distance, therefore, requires the acquisition of skills relative to the mobilization of fragmented knowledge, and the latter's alignment into a fully-fledged work practice. Knowing-in-practice is accomplished by discursive practices: "Framing and postscripting", as practices that generate a "space" of signification for the subsequent action; "footing", as the dialectic that enables people to align themselves within a predetermined frame and disrupt its coordinates; and "delegation to the nonhuman", as the ability of humans to delegate the performance of clinical practice to nonhuman systems, which come to be regarded as active subjects within the remote consultation. (Contains 6 footnotes.)
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site:
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A