ERIC Number: EJ824806
Record Type: Journal
Publication Date: 2008
Reference Count: 44
Adult Learning in the Workplace: Emotion Work or Emotion Learning?
Bierema, Laura L.
New Directions for Adult and Continuing Education, n120 p55-64 Win 2008
Organizational life evokes joy, hate, anger, despair, curiosity, and esteem, yet as far as management is concerned, emotions are disruptive, dysfunctional, and derailing. In spite of managerial reluctance to embrace the emotional self as a relevant aspect of the worker, emotion makes everyone human, and organizations weigh on workers' emotional health. Work life is emotion laden, and emotional expression has become more accepted in U.S. organizations with the popularity of emotional intelligence as a core interpersonal competency. The premise of emotional intelligence is that IQ comprises only a small portion of intelligence and that the ability to identify and manage one's emotions, and anticipate those of others, is a key interpersonal competency. Although many organizations are jumping on the emotion bandwagon, workplace educators have a responsibility to examine emotional education and learning critically. This article examines learning and emotion at work and how emotional intelligence and emotion work affect well-being, identity development, and power relations. It also considers how human resource development and emotion interact in learning, training, and change initiatives.
Descriptors: Emotional Intelligence, Mental Health, Adult Learning, Human Resources, Depression (Psychology), Job Skills, Emotional Response, Well Being, Power Structure, Identification (Psychology), Work Environment, Labor Force Development, Job Training, Adult Educators, Organizational Change
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: Adult Education
Authoring Institution: N/A