ERIC Number: EJ822407
Record Type: Journal
Publication Date: 2009-Jan
Abstractor: As Provided
Reference Count: 76
Social Identification and Interpersonal Communication in Computer-Mediated Communication: What You Do versus Who You Are in Virtual Groups
Wang, Zuoming; Walther, Joseph B.; Hancock, Jeffrey T.
Human Communication Research, v35 n1 p59-85 Jan 2009
This study investigates the influence of interpersonal communication and intergroup identification on members' evaluations of computer-mediated groups. Participants (N= 256) in 64 four-person groups interacted through synchronous computer chat. Subgroup assignments to minimal groups instilled significantly greater in-group versus out-group identification. One member in each group was instructed to exhibit interpersonally likable or dislikable behavior. Analysis revealed that confederates acting likably were more attractive than those acting dislikably regardless of their in-group or out-group status. Further results indicated that interpersonal behavior interacted with subgroup membership on identification shifts following online discussions. Interpersonal dynamics generally provided stronger effects on members in virtual groups than did intergroup dynamics, in contrast to predictions from previous applications of social identification to computer-mediated communication.
Descriptors: Interpersonal Communication, Computer Mediated Communication, Identification, Group Dynamics, Synchronous Communication, Interpersonal Attraction, Predictor Variables, Group Discussion, Social Environment
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A