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ERIC Number: EJ815054
Record Type: Journal
Publication Date: 2005-Nov
Pages: 17
Abstractor: As Provided
Reference Count: 18
ISSN: ISSN-1360-144X
Problems in Staff and Educational Development Leadership: Solving, Framing, and Avoiding
Blackmore, Paul; Wilson, Andrew
International Journal for Academic Development, v10 n2 p107-123 Nov 2005
Analysis of interviews using critical incident technique with a sample of leaders in staff and educational development in higher education institutions reveals a limited use of classical problem-solving approaches. However, many leaders are able to articulate ways in which they frame problems. Framing has to do with goals, which may be complex, owing to inherent role tensions. A further set of behaviours appears to help practitioners to avoid problems. A commentary is offered on examples of solving, framing and avoiding problems, drawn from the interviews. It is suggested that this three-part view of professional approaches to problems could assist in the review and development of practitioners' expertise. (Contains 1 note.)
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site:
Publication Type: Journal Articles; Reports - Evaluative
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: United Kingdom