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ERIC Number: EJ814038
Record Type: Journal
Publication Date: 2007
Pages: 13
Abstractor: As Provided
Reference Count: 39
ISSN: ISSN-1436-4522
Quality Literacy--Competencies for Quality Development in Education and E-Learning
Ehlers, Ulf-Daniel
Educational Technology & Society, v10 n2 p96-108 2007
The article suggests that stakeholders involved in quality development need a specific competence, called quality literacy, in order to successfully improve learning processes. We introduce and describe quality literacy as a set of competencies that are needed for professional quality development. Quality literacy emphasises the importance of professionalism as a necessary component for quality development, in addition to structural quality management models. We argue that quality development is a co-production between learners and their learning environment. This means that the educational process can only be influenced and optimised through participation and not steered externally. Quality strategies cannot, therefore, guarantee a high quality of learning processes but rather aim at professionalisation of the educational process and stakeholders. This article suggests participation and negotiation between educational stakeholders (clients and providers) as a main condition for quality development. In addition, we present a quality model that conceptualises quality as a potential that can only be achieved through interaction. (Contains 4 figures and 2 tables.)
International Forum of Educational Technology & Society. Athabasca University, School of Computing & Information Systems, 1 University Drive, Athabasca, AB T9S 3A3, Canada. Tel: 780-675-6812; Fax: 780-675-6973; Web site:
Publication Type: Journal Articles; Opinion Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A