NotesFAQContact Us
Collection
Advanced
Search Tips
Peer reviewed Peer reviewed
PDF on ERIC Download full text
ERIC Number: EJ809727
Record Type: Journal
Publication Date: 2008-Jul
Pages: 9
Abstractor: As Provided
Reference Count: 5
ISBN: N/A
ISSN: ISSN-1443-1394
Use of Development Centre Methodology to Focus Workforce Learning Strategies--Case Study: NSW Department of Community Services
O'Toole, Sean; Ferres, Natalie
Australian Journal of Adult Learning, v48 n2 p336-353 Jul 2008
This paper examines the use of development centre methodology to measure the gap in performance for fieldwork staff in a social welfare organisation. The process follows the construction of a capability framework, a set of work-based simulations for participants and the use of a 360-degree instrument. These processes are combined to measure and compare capabilities of both high level performers and a random selection of staff at various levels within the organisation. The results are analysed in the context of a range of organisation development options. (Contains 1 table and 1 figure.)
Adult Learning Australia. Level 1, 32 Northbourne Avenue, Canberra, ACT 2603, Australia. Tel: +61-02-6274-9515; Fax: +61-02-6274-9513; Web site: http://www.ala.asn.au
Publication Type: Journal Articles; Reports - Evaluative
Education Level: Adult Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Australia