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ERIC Number: EJ808761
Record Type: Journal
Publication Date: 2008
Pages: 15
Abstractor: As Provided
Reference Count: N/A
ISSN: ISSN-1977-0219
The Social Construction of Skills: A Hospitality Sector Perspective
Baum, Tom
European Journal of Vocational Training, v44 n2 p74-88 2008
This paper addresses the nature of skills in service work with specific reference to international tourism and its hospitality subsector. It explores the role of experiential factors (cultural, emotional and aesthetic) in equipping those entering work in the sector. The specific context of work in less developed countries and within migrant labour communities in Europe is considered. The paper concludes with the proposition that cultural and contextual experience is an important factor in determining the skills demands of work in hospitality.
Cedefop - European Centre for the Development of Vocational Training. Available from: Bernan Associates. 4611-F Assembly Drive, Lanham, MD 20706-4391. Tel: 800-274-4447; Fax: 800-865-3450; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A