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ERIC Number: EJ807831
Record Type: Journal
Publication Date: 2005
Pages: 18
Abstractor: As Provided
Reference Count: 25
ISSN: ISSN-0830-0445
A Place of Transition: Directors' Experiences of Providing Counseling and Advising to Distance Students
Dunn, Shelagh T. M.
Journal of Distance Education, v20 n2 p40-57 2005
The growth of distance education options at the postsecondary level has led to a need to reassess how student services are provided to distance learners. This study used qualitative thematic analysis to examine the experiences of student service directors in Canadian postsecondary institutions when providing counseling and advising services to distance students. Some of the key considerations and challenges for service planning that emerge from this study are the need for increased accessibility to services, new modes of communication, and the need to consider the unique expectations and qualities of distance students. (Contains 1 table.)
Canadian Network for Innovation in Education (CNIE). 260 Dalhousie Street Suite 204, Ottawa, ON K1N 7E4, Canada. Tel: 613-241-0018; Fax: 613-241-0019; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Canada