NotesFAQContact Us
Search Tips
Peer reviewed Peer reviewed
Direct linkDirect link
ERIC Number: EJ804154
Record Type: Journal
Publication Date: 2008-Sep
Pages: 13
Abstractor: As Provided
Reference Count: N/A
ISSN: ISSN-0303-8300
Assessment of Organizational Trust: Italian Adaptation and Factorial Validity of the Organizational Trust Inventory
Vidotto, Giulio; Vicentini, Marco; Argentero, Piergiorgio; Bromiley, Philip
Social Indicators Research, v88 n3 p563-575 Sep 2008
Trust influences interactions among individuals and organizations but has been an elusive concept to define and measure. The Organizational Trust Inventory (OTI) measures three dimensions of organizational trust, as defined by Cummings and Bromiley (in: Kramer and Tyler (eds) Trust in Organizations, 1996), believing or feeling that others: keep commitments, negotiate honestly, and do not take excessive advantage. This research presents an original adaptation of the OTI for the Italian people. It can now be used to evaluate trust regarding colleagues, managers, suppliers, subordinates, clients, and organizations. Using a sample of 490 employees and structural equation modeling, we consider the validity of the questionnaire and the theoretical model articulation both across different counterpart and countries. Besides, we develop a new reduced-form of the questionnaire (OTI/R), which offers better psychometric properties than the long form.
Springer. 233 Spring Street, New York, NY 10013. Tel: 800-777-4643; Tel: 212-460-1500; Fax: 212-348-4505; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Italy