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ERIC Number: EJ803098
Record Type: Journal
Publication Date: 2004
Pages: 12
Abstractor: As Provided
Reference Count: 14
ISSN: ISSN-1366-5626
Applying the Learning Organisation Concept in a Resource Squeezed Service Organisation
Somerville, Margaret; McConnell-Imbriotis, Alison
Journal of Workplace Learning, v16 n4 p237-248 2004
This paper explores the results of applying a diagnostic questionnaire for measuring the dimensions of a learning organization in a resource squeezed service organization. The questionnaire was conducted as the first stage of an ethnographic study of workplace learning in an aged care organization. It was distributed to the 600 employees in nine facilities to provide baseline information to be complemented by qualitative data collected in the second stage. Strengths in the dimensions of leadership and systemic connection and weaknesses in the areas of dialogue and inquiry, team learning and empowering people were revealed. Preliminary qualitative data support the findings and add to the meaning of the questionnaire results. Subsequent discussions with the organization about the questionnaire suggest that it was a useful tool to enhance workplace learning. (Contains 1 table.)
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Publication Type: Journal Articles; Reports - Research
Education Level: Adult Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Australia