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ERIC Number: EJ802934
Record Type: Journal
Publication Date: 2004
Pages: 5
Abstractor: As Provided
Reference Count: 4
ISSN: ISSN-0951-354X
Baldrige Theory into Practice: A Working Model
Arif, Mohammed; Smiley, Frederick M.
International Journal of Educational Management, v18 n5 p324-328 2004
Malcolm Baldrige Awards has established a framework of operations in order to encourage accountability, transparent decision making, and optimal use of available resources. In 2001, the University of Wisconsin at Stout was the first higher educational institute to receive this award. Their operation has been prioritized into the factors of: leadership; strategic planning; customer and market focus; information and analysis; human resource focus; process management; and, business results. This article traces the progress of UW-Stout's implementation of the above factors in their day-to-day operations on their students' learning. The implications of this article are that this Wisconsin university has revamped their curriculum using Malcolm Baldrige framework, and that their successes can be used as a model of operations for colleges and universities. (Contains 5 figures.)
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Wisconsin