NotesFAQContact Us
Search Tips
Peer reviewed Peer reviewed
Direct linkDirect link
ERIC Number: EJ802852
Record Type: Journal
Publication Date: 2005
Pages: 16
Abstractor: As Provided
Reference Count: 31
ISSN: ISSN-1366-5626
A Model of Values and Actions for Personal Knowledge Management
Zuber-Skerritt, Ortrun
Journal of Workplace Learning, v17 n1-2 p49-64 2005
Purpose: The purpose of this paper is to present a "soft methodology" model in knowledge management that addresses the problem of accessing and managing one particular type of knowledge: personal (implicit/tacit) knowledge. Design/methodology/approach: The model is based on the theories and methodologies of grounded theory, adult learning, collaborative action learning and action research. These are the approaches advocated and used actively by some international action learning associations and business schools. Discusses their philosophy and explores how the values and actions that they advocate can be used to access personal knowledge for professional and organizational learning. Findings: The model presented consists of seven commonly shared values and principles of an action learning and action research (ALAR) culture, captured in the acronym ACTIONS. The paper demonstrates how these seven principles can actually be translated into concrete actions, giving examples from ALAR programs. The matching actions are captured in another acronym--REFLECT. The resulting model, from which are generated seven kinds of personal knowledge, can be used for knowledge management in management education and the workplace. Originality/value: Provides a model for developing individual knowledge management skills, which is a central concern for corporate universities and business schools. (Contains 2 figures, 1 table and 2 notes.)
Emerald. 875 Massachusetts Avenue 7th Floor, Cambridge, MA 02139. Tel: 888-622-0075; Fax: 617-354-6875; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Evaluative
Education Level: Adult Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Australia