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ERIC Number: EJ801547
Record Type: Journal
Publication Date: 2007
Pages: 15
Abstractor: As Provided
ISSN: ISSN-1366-5626
Changing the Behaviour of Traditional Bakers in a Chinese Multi-Family Owned Food Company through Workplace Action Learning in Hong Kong
Elsey, Barry; Tse, Rex Chi-Hang
Journal of Workplace Learning, v19 n8 p511-525 2007
Purpose: The purpose of this paper is to explain the rationale for designing and implementing an action learning and research process to significantly transform the work behaviour of tradition-bound bakers to embrace leading ideas of a new workplace culture in order to diversify the product range of the moon cake and generally improve the competitive performance of the company. Design/methodology/approach: Emphasis was placed on action learning and action research as the main vehicles for managing the organizational change process. Findings: The project demonstrates how an action learning and change management strategy was designed and implemented with a Chinese workforce that had no prior experience of modern ideas on production technology and other aspects of the new workplace culture. Research limitations/implications: The project was confined to a single case study approach in the bakery department of a major food company in Hong Kong. Practical implications: The project demonstrates a close correspondence between organizational learning and change management theory and the actual process and outcomes of a practical change agenda. Originality/value: The special value of the paper lies in its insights into the work behaviour of Chinese factory workers. (Contains 2 figures and 1 table.)
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Publication Type: Journal Articles; Reports - Research
Education Level: Adult Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Hong Kong