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ERIC Number: EJ799520
Record Type: Journal
Publication Date: 2008-Jul
Pages: 21
Abstractor: As Provided
Reference Count: 78
ISSN: ISSN-0363-4523
Attentive Facework during Instructional Feedback: Key to Perceiving Mentorship and an Optimal Learning Environment
Kerssen-Griep, Jeff; Trees, April R.; Hess, Jon A.
Communication Education, v57 n3 p312-332 Jul 2008
This study investigated how the face threat mitigation students received from their teachers during feedback influenced their judgments about mentored relationships with their teachers and the supportiveness of the classroom learning environment. Public speaking students (N=345) at three universities completed an online survey about the speech feedback they had received from their instructors throughout that term. Receiving skilled facework during feedback predicted all aspects of perceived mentoring (including satisfaction) and almost all of the supportive learning environment components. Findings support instructional facework as a key communication mechanism by which teachers and students negotiate optimally adaptive and engaging learning relationships and environments. (Contains 3 tables and 1 figure.)
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A