ERIC Number: EJ798670
Record Type: Journal
Publication Date: 2007
Abstractor: As Provided
Reference Count: N/A
Can Human Capital Metrics Effectively Benchmark Higher Education with For-Profit Companies?
Hagedorn, Kathy; Forlaw, Blair
CUPA-HR Journal, v58 n2 p19-23 Fall-Win 2007
Last fall, Saint Louis University participated in St. Louis, Missouri's, first Human Capital Performance Study alongside several of the region's largest for-profit employers. The university also participated this year in the benchmarking of employee engagement factors conducted by the St. Louis Business Journal in its effort to quantify and select the "Best Places to Work" in the region. This article recaps the biggest lesson learned from these studies: that the academy is neither adept nor disciplined in capturing human capital performance data; but when these data are captured, a university can perform very well in comparison with companies from the for-profit sector.
Descriptors: Human Capital, Higher Education, Benchmarking, Employment, Employee Attitudes, Comparative Analysis, Business, Work Environment, Job Satisfaction
College and University Professional Association for Human Resources. 1811 Commons Point Drive, Knoxville, TN 37932. Tel: 865-637-7673; Fax: 865-637-7674; e-mail: firstname.lastname@example.org; Web site: http://www.cupahr.org
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education
Authoring Institution: N/A
Identifiers - Location: Missouri