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ERIC Number: EJ798321
Record Type: Journal
Publication Date: 2006
Pages: 7
Abstractor: ERIC
Reference Count: 3
ISBN: N/A
ISSN: ISSN-1080-5699
Teaching the Essential Role of Visualization in Preparing Instructions
Penrose, John M.
Business Communication Quarterly, v69 n4 p411-417 2006
Instructions are an essential communication component of organizations, but even advanced students seldom admit any shortcomings in direction-writing. Whether printed material for customers on how to use a product (construct the children's play set, connect a DVD player to a home entertainment center, or program a car radio's stations), formal job procedures (entering information into a database; installing a new, proprietary computer system; or detailing steps in organizing a stockholders' meeting), or informal instructions (how to find the location of a meeting in another city, guidelines for successful proposal preparation, or suggestions for preparing a sales presentation in PowerPoint), good instructions are necessary to business and an important business communication skill. Visualization plays a pivotal role in effective instructions. This article offers suggestions for teaching visual support in instructions--"how" to use it, "when" to use it, and "where" to place it--and shares examples of effective visualization. (Contains 7 figures.)
SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: http://sagepub.com
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A