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ERIC Number: EJ797343
Record Type: Journal
Publication Date: 2008
Pages: 13
Abstractor: ERIC
Reference Count: 11
ISSN: ISSN-0164-7970
Using Purposeful Messages to Educate and Reassure Parents
Price, Jerry
New Directions for Student Services, n122 p29-41 Sum 2008
In the cycle of a student's college life, student affairs professionals have opportunities to engage parents and families. On these occasions, parents are searching for information about the institution and the experiences of their children. It is important that student affairs professionals be ready to provide this information and respond in a helpful and coherent manner. However, many times there are important questions the parents don't ask--perhaps don't even know to ask. Student affairs professionals should anticipate these unasked questions and respond as if the parents are asking. These interactions with parents--particularly the parents of new students--should be handled as open invitations to deliver messages critical to student success. In this article, the author discusses the importance of using purposeful messages to educate and reassure parents about the nature of student experience.
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A