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ERIC Number: EJ793006
Record Type: Journal
Publication Date: 2007
Pages: 20
Abstractor: Author
Reference Count: 57
ISSN: ISSN-0167-8329
Corporate e-Learning: Justification for Implementation and Evaluation of Benefits. A Study Examining the Views of Training Managers and Training Providers
Newton, Robert; Doonga, Nitin
Education for Information, v25 n2 p111-130 2007
This study examines the experience and perceptions of training managers and training suppliers with respect to provision of e-training to corporate clients--a rapidly growing area of commercial activity. In particular the study explores the justification for implementing e-training and the consequent benefits which are anticipated by training managers. The literature review broadly examines how the business case for using e-training is supported and is subdivided into 3 sections which respectively examine the technological basis for e-training, the rationale provided to support e-training, and the manner in which anticipated benefits of training are measured. Two questionnaire surveys were used to gather opinions of both users and providers of e-training services and these were supplemented by interviews with both training managers and training providers. The results demonstrate that the market for e-training services is growing rapidly but that the business case to justify its implementation is often not clearly articulated. In addition the results of the questionnaire survey and interviews demonstrate a significant difference between training managers and training providers with respect to the relative importance of a range of potential benefits of e-training. The measurement and evaluation of benefits by training managers is often not well considered and robust evaluation methods require more critical investigation. (Contains 3 tables.)
IOS Press. Nieuwe Hemweg 6B, Amsterdam, 1013 BG, The Netherlands. Tel: +31-20-688-3355; Fax: +31-20-687-0039; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Evaluative
Education Level: Adult Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A