ERIC Number: EJ792634
Record Type: Journal
Publication Date: 2006
Reference Count: N/A
Are Colleges Listening to Students?
Poindexter, Michael C.
Connection: The Journal of the New England Board of Higher Education, v20 n4 p19-20 Win 2006
Given the rising cost of a college education, inquisitive students and parents are asking more questions than ever before about student satisfaction and success on campuses. To answer these questions, most institutions are speaking a new language. "Student engagement, outcomes, assessment and culture of evidence" have become familiar terms as administrators, faculty and staff become invested in how to better recruit, retain and graduate students in preparation for their roles as respectable members of the workforce and society. This article discusses issues of assessment, outcomes, student engagement and data which help campuses better understand the entire process of student life, from recruitment to graduation. Colleges that do not effectively use data, engage students and listen to their voices risk failure in meeting student satisfaction and expectations (as well as accreditation, membership in various associations and grant opportunities). These are only a few words of the new language that forward-looking colleges speak as they redefine themselves to meet the challenges of the 21st century.
Descriptors: Student Recruitment, College Students, Campuses, Student Attitudes, Self Evaluation (Groups), Feedback (Response), School Holding Power
New England Board of Higher Education. 45 Temple Place, Boston, MA 02111. Tel: 617-357-9620; Fax: 617-338-1577; e-mail: email@example.com; Web site: http://www.nebhe.org/connection.html
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education; Two Year Colleges
Authoring Institution: N/A
Identifiers - Location: Colorado