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ERIC Number: EJ792363
Record Type: Journal
Publication Date: 2007
Pages: 8
Abstractor: ERIC
Reference Count: 2
ISSN: ISSN-1097-6736
Questions for Online Surveys
Ritter, Lois A., Ed.; Sue, Valerie M., Ed.
New Directions for Evaluation, n115 p29-36 Fall 2007
The primary function of an evaluation is often to assess the degree of success of a program or to collect information that may be used to improve a program, product, or service. To meet an evaluation's goals and objectives by using an online survey, it is imperative that the questionnaire contain valid and reliable items asked about specific characteristics of the sample. With this in mind, the authors begin the article with a review of some essential guidelines for writing sound survey questions. They then discuss the types of questions found on most evaluation surveys, and finally they consider the variety of question formats available for constructing online surveys. (Contains 6 figures.)
Jossey Bass. Available from John Wiley & Sons, Inc. 111 River Street, Hoboken, NJ 07030-5774. Tel: 800-825-7550; Tel: 201-748-6645; Fax: 201-748-6021; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A