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ERIC Number: EJ791242
Record Type: Journal
Publication Date: 2008-May
Pages: 24
Abstractor: Author
Reference Count: 42
ISSN: ISSN-0090-9882
Communicating Knowing through Communities of Practice: Exploring Internal Communicative Processes and Differences among CoPs
Iverson, Joel O.; McPhee, Robert D.
Journal of Applied Communication Research, v36 n2 p176-199 May 2008
Knowing is an enacted, communicated process that is difficult to observe, let alone manage, in organizations. Communities of practice (CoPs) offer a productive solution for improving knowledge and knowledge management, but the communicative processes that enact CoPs have not been explored, leaving CoPs as an organizational black box. This research extends CoP theory as a means to determine the presence of a CoP and distinguish between various CoPs, and as a practical means to evaluate the communicative processes of organizational knowledge. CoPs enact the communicative nature of knowing through the elements of mutual engagement, negotiation of a joint enterprise, and shared repertoire. Specifically, two groups of volunteers are examined through a combination of participation, observation, and interviews in order to explore CoP theory as a dynamic system for examining and evaluating organizational knowledge. (Contains 1 table.)
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Publication Type: Journal Articles; Reports - Research
Education Level: Adult Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A