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ERIC Number: EJ789751
Record Type: Journal
Publication Date: 2008-Apr
Pages: 32
Abstractor: Author
Reference Count: 143
ISSN: ISSN-0360-3989
Avatar-Mediated Networking: Increasing Social Presence and Interpersonal Trust in Net-Based Collaborations
Bente, Gary; Ruggenberg, Sabine; Kramer, Nicole C.; Eschenburg, Felix
Human Communication Research, v34 n2 p287-318 Apr 2008
This study analyzes the influence of avatars on social presence, interpersonal trust, perceived communication quality, nonverbal behavior, and visual attention in Net-based collaborations using a comparative approach. A real-time communication window including a special avatar interface was integrated into a shared collaborative workspace. Communication modes under investigation were text chat, audio, audio-video, and avatar. Significant differences were found between text chat and all other communication modalities in perceived intimateness, co-presence, and emotionally-based trust. Microanalyses of nonverbal activity and visual attention point to similarities between video and avatar modes, both showing higher levels of exposure to the virtual other and visual attention, in particular in the initial phase of interaction as compared to text and audio.
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A