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ERIC Number: EJ787190
Record Type: Journal
Publication Date: 2008-Mar
Pages: 10
Abstractor: Author
Reference Count: 41
ISSN: ISSN-1743-9884
Conflicting Perceptions and Complex Change: Promoting Web-Supported Learning in an Arts and Social Sciences Faculty
Matthews, Nicole
Learning, Media and Technology, v33 n1 p35-44 Mar 2008
This article discusses the processes and outcomes of an attempt to encourage academic staff to use a web-supported learning package in a UK post-1992 university. The researcher adopts an "insider" approach to research, drawing on participant observation, an analysis of policy documents and a small number of semi-structured interviews. The view of organisations as forming unitary "cultures" that can be easily transformed, evident in some literatures on managing change, is critiqued. Instead, the existence of diverse cultures within universities is acknowledged, and conflict between groups is viewed as a useful method of problem solving. While no dramatic increase in the numbers of staff using the new technology was observed in the first year of implementation, the research suggests this is viewed not as a failure but indicative of the incremental and complex process of change within higher education institutions.
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Publication Type: Journal Articles; Reports - Evaluative
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: United Kingdom