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ERIC Number: EJ786328
Record Type: Journal
Publication Date: 2002
Pages: 2
Abstractor: Author
Reference Count: 0
ISSN: ISSN-0040-0912
Training Equals Staff Loyalty at Paramount
Education & Training, v44 n7 p318-319 2002
Details a pilot customer service training scheme at Paramount Hotels, which leads to a National Vocational Qualification level 3 in customer services. Describes how the training was designed and delivered, and furnishes the views of Paramount Hotels and some of the participants.
Emerald. Howard House, Wagon Lane, Bingley, BD16 1WA, UK. Tel: 888-622-0075; Tel: +44 1274-777700; Fax: 617-354-6875; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Adult Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A