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ERIC Number: EJ782272
Record Type: Journal
Publication Date: 2008-Jan
Pages: 6
Abstractor: ERIC
Reference Count: 0
ISSN: ISSN-1041-7915
Building a Web-Based Laboratory so Users Can Experiment with New Services
Battles, Jason J.; Combs, Joseph
Computers in Libraries, v28 n1 p12-14, 44-46 Jan 2008
Librarians expend considerable resources to develop services and implement new products catering their users' changing needs. Such efforts begs for the involvement of library users in the development and/or beta process. The authors, both academic librarians, realized that much of their online services were underused, so they devised a plan to improve the situation. Rather than working hard to set up services that might just sit there as "virtual paperweights," they created a web-based laboratory environment where they put partially functional software for patrons and faculty to play with and comment on. Now those comments can affect software design in preproduction before it's too late, so services are more user-friendly and more used.
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A