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ERIC Number: EJ781776
Record Type: Journal
Publication Date: 2008-Jan
Pages: 17
Abstractor: Author
Reference Count: 45
ISSN: ISSN-0363-4523
Interactivity in a Web Conference Training Context: Effects on Trainers and Trainees
Stephens, Keri K.; Mottet, Timothy P.
Communication Education, v57 n1 p88-104 Jan 2008
Organizations continue to use technology to train and share information. This study focused specifically on how trainers and trainees interact in the mediated Web conference training context. Using the rhetorical and relational goal theory of instructional communication, this 2x2 experimental study tested the effects of trainer-controlled and trainee-controlled interactivity on instructional outcomes that benefit trainers and trainees. It was hypothesized that trainer and trainee-initiated and controlled interactivity would enhance trainee learning (H1) and satisfaction with the Web conference training program (H2). These hypotheses were not supported. It was also hypothesized that trainer-controlled interactivity would enhance trainee perceptions of the trainer's credibility (H3). This hypothesis was supported with the caring dimension of credibility being most impacted when trainers allowed their trainees to interact with one another. (Contains 2 tables.)
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site:
Publication Type: Journal Articles; Reports - Evaluative
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A