ERIC Number: EJ780869
Record Type: Journal
Publication Date: 2007-Aug
Reference Count: 55
Conversational Argumentation in Decision Making: Chinese and U.S. Participants in Face-to-Face and Instant-Messaging Interactions
Stewart, Craig O.; Setlock, Leslie D.; Fussell, Susan R.
Discourse Processes: A Multidisciplinary Journal, v44 n2 p113-139 Aug 2007
This study investigates cultural and communication medium effects on conversational argumentation in a decision-making context. Chinese and U.S. participants worked in pairs on two decision-making tasks via face-to-face (FtF) and instant messaging (IM). The analyses showed that Chinese participants tended to engage in potentially more complex argumentation, whereas U.S. participants tended to utilize proportionally more statements of claims and statements of convergence (agreements, acknowledgments, and concessions). Argumentation in IM tended to be more direct than in FtF interactions. There were no interaction effects between culture and communication medium on argumentation behavior. In addition, statements of convergence were found to be negatively related to measures of persuasion, indicating that such statements do not necessarily indicate true agreements or shifts in opinion. The results are discussed in terms of structuration theory and the socioegocentric model of communication. (Contains 3 footnotes and 3 tables.)
Descriptors: Persuasive Discourse, Cross Cultural Studies, Interaction Process Analysis, Communication Research, Discourse Analysis, Discourse Modes, Computer Mediated Communication, Social Psychology, Statistical Analysis, Decision Making, Questionnaires, College Students
Lawrence Erlbaum. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site: http://www.tandf.co.uk/journals/default.html
Publication Type: Journal Articles; Reports - Evaluative
Education Level: Higher Education
Sponsor: National Science Foundation, Arlington, VA.
Authoring Institution: N/A
Identifiers - Location: China; United States