ERIC Number: EJ776111
Record Type: Journal
Publication Date: 2006-Jul
Reference Count: N/A
The ROI of VoIP: Everybody Says VoIP Saves Big Bucks. But Does It?
Technology & Learning, v26 n12 p9 Jul 2006
Advocates of Voice over Internet Protocol (VoIP) say it saves money on long distance calls by sending them over the Internet, improves communication by eliminating the Private Branch Exchange (PBX), and offers a host of neat features such as call forwarding, e-mail accessible voicemail, and more. When it comes to measuring the dollars-and-cents impact of this technology, however, K-12 districts frequently find themselves in a bind. Such was the case when officials at Tift County Public Schools in Tift, Georgia, set out to invest in a new telecommunications system. Tift was paying approximately $4,700 per month for local phone service. Determined to save dollars, Harris Tucker, Tift's technology services director, put out a request for proposal for a VoIP system and later entered into a Local Service Agreement with Bellsouth Communications. The district's service bill dropped to $2,600 per month--a savings of $25,000 per year. While VoIP may seem cost-effective, there are still several reasons why some school districts are not so keen about it. This article presents several disadvantages of VoIP.
Descriptors: Internet, Elementary Secondary Education, Telecommunications, Cost Effectiveness, Technology Planning, Technology Integration, School Districts, Problems, Federal Programs, Federal Aid, Administrator Attitudes, School District Spending
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: Elementary Secondary Education
Authoring Institution: N/A
Identifiers - Location: California; Georgia