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ERIC Number: EJ774599
Record Type: Journal
Publication Date: 2006-Oct
Pages: 7
Abstractor: ERIC
Reference Count: 35
ISSN: ISSN-8756-3894
Cautions: Implementing Interpersonal Interaction in Workplace E-Learning
Githens, Rod P.
TechTrends: Linking Research and Practice to Improve Learning, v50 n5 p21-27 Oct 2006
E-learning programs in workplaces have been slow to incorporate social and collaborative methods. Although these programs provide flexibility and cost savings, poor learning outcomes and low completion rates have caused some organizations to transition to approaches that include interpersonal interaction. In reviewing studies of e-learning programs that use interpersonal interaction, the benefits were apparent. However, distinct cautions also emerged from these studies. In this article, the author presents a wide-range of cautions to consider before integrating interpersonal interaction into e-learning programs: (1) Consider the increased cost; (2) Do not "over tech" the courses; (3) Balance structure and openness; (4) Do not force an unwanted program on employees; (5) Ensure practical application and relevance; (6) Consider the needs of unengaged participants; (7) Do not make false assumptions about participant engagement. Decision makers should seriously consider these cautions, along with the advantages, before implementing this type of e-learning. By considering these issues, workplace learning and performance professionals can take steps to overcome some obstacles inherent in integrating interpersonal interaction into e-learning. (Contains 2 tables.)
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A