ERIC Number: EJ774419
Record Type: Journal
Publication Date: 2007
Pages: 7
Abstractor: Author
Reference Count: N/A
ISBN: N/A
ISSN: ISSN-1068-610X
What Goes around Comes around: Using the Malcolm Baldrige Education Criteria for Performance Excellence
Eggleston, Kathryn K.; Gibbons, Mary Frances; Vera, Fonda
Journal of Applied Research in the Community College, v14 n2 p97-103 Spr 2007
This article describes Richland College's Malcolm Baldrige National Quality Award-winning Performance Excellence Model. Richland's leadership team uses systematic strategic and operational approaches to improve performance. These approaches mirror Richland's vision, mission, values, and goals and reflect their approach-deploy-learn-integrate philosophy. The authors discuss methodology, successes, challenges, and opportunities for improvement. They also suggest generic guidelines for others to create their own performance excellence models. (Contains 2 figures.)
Descriptors: Educational Quality, Criteria, Self Evaluation (Groups), Instructional Leadership, Teamwork, Educational Improvement, Change Strategies, Guidelines, Excellence in Education, Models, Community Colleges
New Forums Press, Inc. P.O. Box 876, Stillwater, OK 74076. Tel: 405-372-6158; Fax: 405-377-2237; e-mail: info@newforums.com; Web site: http://www.newforums.com
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Two Year Colleges
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Texas