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ERIC Number: EJ772889
Record Type: Journal
Publication Date: 2003
Pages: 24
Abstractor: Author
Reference Count: 90
ISSN: ISSN-1044-8004
Supervisory Coaching Behavior, Employee Satisfaction, and Warehouse Employee Performance: A Dyadic Perspective in the Distribution Industry
Ellinger, Andrea D.; Ellinger, Alexander E.; Keller, Scott B.
Human Resource Development Quarterly, v14 n4 p435-458 Win 2003
Coaching has received considerable attention in recent years as the responsibility for employees' learning and development has been increasingly devolved to line managers. Yet there exists little published empirical research that measures specific coaching behaviors of line managers or examines the linkages between line managers' coaching behavior and employee performance. This survey study integrates the perceptions of supervisors and their respective employees to examine supervisory coaching behavior in an industrial context and to assess its association with employee job satisfaction and performance. Findings suggest that supervisory coaching behavior is positively associated with employees' job satisfaction and performance. Implications for research and practice are presented. (Contains 1 figure and 6 tables.)
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Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A