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ERIC Number: EJ770902
Record Type: Journal
Publication Date: 2003-Nov
Pages: 6
Abstractor: Author
Reference Count: 8
ISSN: ISSN-1353-8322
From Compliance to Care: Stimulating Change in a New Zealand Polytechnic
Barrow, Mark; Curzon-Hobson, Aidan
Quality in Higher Education, v9 n3 p267-272 Nov 2003
UNITEC is attempting to shift from a paradigm that views quality as systems compliance to a paradigm of personal care and individual responsibility where quality is about making a real difference in classrooms. A set of "quality principles" has been developed to replace comprehensive standards and processes specified in the existing quality-management system. Staff are encouraged to develop tailored processes, through controlled pilots, rather than unthinkingly implementing predefined institutional procedures. Experience to date is outlined, focusing on whether a paradigm shift might be achieved through this model or whether the institute is simply moving from one form of compliance to another.
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site:
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: New Zealand