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ERIC Number: EJ763786
Record Type: Journal
Publication Date: 2007-Apr
Pages: 11
Abstractor: Author
Reference Count: 18
ISSN: ISSN-1353-8322
Knowing Your "Lemons": Quality Uncertainty in UK Higher Education
Cooper, Paul
Quality in Higher Education, v13 n1 p19-29 Apr 2007
In the UK and elsewhere, higher education is increasingly and controversially being construed, especially within political discourse, as a marketised commodity service to paying customers. Notions of quality, broadly construed, will be of central significance in the development of new markets in higher education in the UK and beyond. Drawing upon economic theory and ethnographic fieldwork, this paper considers specifically the issues of quality mechanisms in relation to quality uncertainty and informational asymmetry within the emerging market for UK higher education, and the effects of these upon both students as "buyers" and institutions as "sellers" alike. Emergent counteracting quality mechanisms within the higher education sector that are aimed, in part, at reducing quality uncertainty are considered and a critique is presented of the shortcomings of emerging mechanisms such as league tables. The paper concludes with some suggestions as to how both students and higher education providers might wrest back control over such mechanisms and work towards the diminution of quality uncertainty and informational asymmetry. (Contains 1 note.)
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: United Kingdom