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ERIC Number: EJ763775
Record Type: Journal
Publication Date: 2007-Apr
Pages: 7
Abstractor: ERIC
Reference Count: 8
ISSN: ISSN-1360-3108
How to Lose Friends and Turn People against You: Organisational Development Tools--What They Are and How We Use Them in Higher Education
Thackwray, Bob
Perspectives: Policy and Practice in Higher Education, v11 n2 p46-52 Apr 2007
This paper is based on a keynote speech delivered to the AUA Annual Conference, Belfast, April 2006. It discusses the concept of organisational development as it applies to universities, where internally developed approaches applying some of the core principles of standard frameworks are the norm. The author discusses several organisational development tools in use in higher education: (1) Investors in People; (2) The EFQM Excellence Model; (3) The Balanced Scorecard; (4) Spiral Dynamics; and (5) Appreciative Enquiry. He concludes that the usefulness of most ID approaches lies in the differing pOrganizational Development;Higher Education;Attitude Change;Adjustment (to Environment);erspectives they offer on how an organisation operates. (Contains 1 table.)
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site:
Publication Type: Journal Articles; Reports - Descriptive; Speeches/Meeting Papers
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: United Kingdom (Belfast)