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ERIC Number: EJ762456
Record Type: Journal
Publication Date: 2006-May
Pages: 6
Abstractor: ERIC
ISSN: ISSN-0192-592X
One Server Fits All
Villano, Matt
T.H.E. Journal, v33 n10 p40-45 May 2006
The benefits of deploying a communications system that runs over the Internet Protocol are well documented. Sending voice over the Internet, a process commonly known as VoIP, has been shown to save money on long distance calls, make voice mail more accessible, and enable users to answer their phones from anywhere. The technology also makes adding and transferring extensions around a district easy. Despite its growing popularity, however, VoIP has generated a certain amount of frustration. Even though communications tools have proliferated, users' increasing mobility has made the users difficult to reach on the first try. In response, some school districts are expanding their IP communications to include a whole host of other technologies in addition to VoIP. This article discusses unified communications, an approach that links together a variety of communications applications and runs them over the Internet, providing parents and users alike with virtually limitless ways to get in touch. As indicated by case studies from academic organizations such as Farmington Municipal Schools (New Mexico), the Santa Clara County Office of Education (California), and the School District of Cheltenham Township (Pennsylvania), unifying communications has improved communication across the board.
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: California; New Mexico; Pennsylvania