ERIC Number: EJ747815
Record Type: Journal
Publication Date: 2006-Sep
Reference Count: N/A
The Effects of Conversational Language on Group Interaction and Group Performance in Computer-Supported Collaborative Argumentation
Jeong, Allan C.
Instructional Science: An International Journal of Learning and Cognition, v34 n5 p367-397 Sep 2006
This study examined the effects of conversational language (e.g., asking questions, inviting replies, acknowledgments, referencing others by name, closing signatures, "I agree, but", greetings, etc.) on the frequency and types of responses posted in reply to given types of messages (e.g., argument, evidence, critique, explanation), and how the resulting response patterns support and inhibit collaborative argumentation in asynchronous online discussions. Using event sequence analysis to analyze message-response exchanges in eight online group debates, this study found that (a) arguments elicited 41% more challenges when presented with more conversational language (effect size 0.32), (b) challenges with more conversational language elicited three to eight times more explanations (effect size 0.12 to 0.31), and (c) the number of supporting evidence elicited by challenges was not significantly different from challenges that used more versus less conversational language. Overall, these and other findings from exploratory post-hoc tests show that conversational language can help to produce patterns of interaction that foster high levels of critical discourse, and that some forms of conversational language are more effective in eliciting responses than others.
Descriptors: Group Dynamics, Computer Mediated Communication, Persuasive Discourse, Debate, Effect Size, Discourse Analysis, Performance Based Assessment, Questioning Techniques, Sequential Approach, Responses
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Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Authoring Institution: N/A