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ERIC Number: EJ726440
Record Type: Journal
Publication Date: 2005
Pages: 7
Abstractor: Author
Reference Count: 10
ISSN: ISSN-0883-2323
Course Design Using the House of Quality
Peters, Michael H.; Kethley, R. Bryan; Bullington, Kimball
Journal of Education for Business, v80 n6 p309 Jul-Aug 2005
This article reports on the use of the House of Quality to facilitate the design of a required operations management course in an MBA program. The House of Quality is a relatively new approach that is used in product or service design and total quality management. The faculty identified the decision issues it felt would be pertinent to the design effort and surveyed students on their perceptions of those areas at the end of the course. The faculty then analyzed data and discussed the findings. The resulting House of Quality provided the basis for determining future course improvements.
Heldref Publications, Helen Dwight Reid Educational Foundation, 1319 Eighteenth Street, NW, Washington, DC 20036-1802. Web site:
Publication Type: Journal Articles; Reports - Evaluative
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Tennessee