Technology has become one of the most appreciated and most scrutinized investments in higher education. Campuses enjoy the benefits of high-speed networks, selfservice administrative applications, and innovative instructional technology tools. At budget time, however, the costs to acquire, to implement, and to maintain these technologies are discussed and derided. Whether this is fair and appropriate or unfair and excessive is irrelevant. It is the reality for most CIOs today. Declining state funding, decreased endowment returns, and increased costs for expenses such as health benefits, financial aid, and utilities have caused virtually all higher education institutions to enact repeated rounds of budget cuts.